# Understanding Zoe

> Understanding Zoe is a calm home for neurodivergent family life in Australia. It helps parents and carers of neurodivergent children carry the mental load. It also supports neurodivergent adults, allied health professionals, and workplaces. Pip, its AI, remembers reports, notes and small wins so families do not have to, and supporters join a family's village. Built by an Australian family, with data stored in Australia.

## Start here

- [Home](https://understandingzoe.com/)
  The calm home for neurodivergent family life. A relief-led overview and the four paths into the app.

- [How it works](https://understandingzoe.com/how-it-works)
  How Understanding Zoe lifts the mental load, in plain language: Pip, the shared journal, and the family's village.

- [The village](https://understandingzoe.com/how-it-works/the-village)
  How supporters (family, educators, therapists) join a family's village with role-based access and private-by-design chats.

- [Meet Pip](https://understandingzoe.com/meet-pip)
  Pip, the AI that remembers reports, notes and wins and turns them into clear, tailored next steps for your child.

- [Pricing](https://understandingzoe.com/pricing)
  Plans and the 7-day free trial. A$14.99 a month or A$119.99 a year (AUD). A card is required; cancel before day 8 and you will not be charged.

- [Download](https://understandingzoe.com/download)
  Get the app on iOS and Android and start the free trial.

## Who it's for

- [Who it's for](https://understandingzoe.com/who-its-for)
  The four audiences Understanding Zoe serves and where each should start.

- [For parents and carers](https://understandingzoe.com/who-its-for/parents)
  Support for parents and carers raising a neurodivergent child in Australia. The core of the app.

- [For neurodivergent adults](https://understandingzoe.com/who-its-for/adults)
  Support for neurodivergent adults (18+) navigating diagnosis, daily life, and self-understanding.

- [For allied health](https://understandingzoe.com/who-its-for/allied-health)
  For therapists and allied health professionals who support neurodivergent clients and their families.

- [For workplaces](https://understandingzoe.com/who-its-for/workplaces)
  For employers building neuroinclusive workplaces and supporting neurodivergent employees and carers.

## Guides

- [Guides hub](https://understandingzoe.com/guides)
  Plain-language guides for Australian families raising neurodivergent children, and for neurodivergent adults. Free to read.

- [Apps for Australian families raising autistic children](https://understandingzoe.com/guides/apps-for-australian-families-raising-autistic-children)
  The parent pillar guide: how a coordinated-care app helps Australian families raising an autistic child.

- [How to support your autistic child at home](https://understandingzoe.com/guides/apps-for-australian-families-raising-autistic-children/how-to-support-your-autistic-child-at-home)
  Practical, neuroaffirming ways to support an autistic child at home.

- [Positive behaviour support: an Australian family guide](https://understandingzoe.com/guides/apps-for-australian-families-raising-autistic-children/positive-behaviour-support-australian-family-guide)
  What positive behaviour support is, and how Australian families can apply it.

- [Autism signs checklist (Australia)](https://understandingzoe.com/guides/apps-for-australian-families-raising-autistic-children/autism-signs-checklist-australia)
  Common signs of autism in children, and the assessment pathway in Australia.

- [NDIS and autism: what parents need to know](https://understandingzoe.com/guides/apps-for-australian-families-raising-autistic-children/ndis-autism-what-parents-need-to-know)
  How the NDIS works for autistic children. Confirm details with your plan manager.

- [Choosing an autism app in Australia](https://understandingzoe.com/guides/apps-for-australian-families-raising-autistic-children/choosing-an-autism-app-australia)
  How to choose an autism support app, and what to look for.

- [Guides for neurodivergent adults](https://understandingzoe.com/guides/adults)
  The adults guides hub: diagnosis, late diagnosis, and daily life for neurodivergent adults in Australia.

- [Just diagnosed autistic as an adult in Australia](https://understandingzoe.com/guides/adults/just-diagnosed-autistic-as-an-adult-in-australia)
  What to do after an adult autism diagnosis in Australia.

- [ADHD adult diagnosis in Australia](https://understandingzoe.com/guides/adults/adhd-adult-diagnosis-australia)
  The adult ADHD assessment and diagnosis pathway in Australia.

- [Late diagnosis autism in Australia: what now](https://understandingzoe.com/guides/adults/late-diagnosis-autism-australia-what-now)
  Making sense of a late autism diagnosis as an adult.

- [Supporting neurodivergent employees in Australia](https://understandingzoe.com/guides/workplace/supporting-neurodivergent-employees-in-australia)
  The employer guide to building a neuroinclusive workplace in Australia.

- [NDIS funding for apps: can your plan pay for Understanding Zoe?](https://understandingzoe.com/guides/ndis-funding-for-apps)
  Understanding Zoe is a registered NDIS provider. See which budget a subscription is usually claimed from, who decides, and the words to send your plan manager.

## Fact sheets

Free, plain-language fact sheets, each titled with the question a reader actually asks. Written for Australia, reviewed before publishing, and free to read, print and share. Every sheet is also a downloadable A4 PDF.

- [Fact sheets hub](https://understandingzoe.com/factsheets)
  Every Understanding Zoe fact sheet, free to read, print and share.

- [What does neurodivergent mean?](https://understandingzoe.com/factsheets/what-does-neurodivergent-mean)
  Neurodivergent means your mind does not fit the neuronorm. A plain-language fact sheet for adults: neurotype, masking, unmasking, Autistic burnout and spoons.

- [How do I find work as a neurodivergent adult?](https://understandingzoe.com/factsheets/how-do-i-find-work-as-a-neurodivergent-adult)
  A job-search fact sheet for neurodivergent adults. Finding a role that fits, levelling the interview, and the words that help at work.

- [Do I have to tell my employer I am neurodivergent?](https://understandingzoe.com/factsheets/do-i-have-to-tell-my-employer-i-am-neurodivergent)
  Deciding whether to disclose at work, asking for reasonable adjustments, and your rights under the Disability Discrimination Act 1992 and the Fair Work Act.

- [How do I eat when I have no energy to cook?](https://understandingzoe.com/factsheets/how-do-i-eat-when-i-have-no-energy-to-cook)
  Simple ways to eat on low-capacity days when executive function, sensory needs or burnout get in the way. Plus how to speak up about food at work or school.

- [How do I get health care that works for me as a neurodivergent adult?](https://understandingzoe.com/factsheets/how-do-i-get-health-care-as-a-neurodivergent-adult)
  Asking for adjustments in Australian hospitals, setting up a Mental Health Treatment Plan, and preparing a one-page plan for emergency care.

- [How do I support my Autistic child through puberty and periods?](https://understandingzoe.com/factsheets/how-do-i-support-my-autistic-child-through-puberty)
  Supporting an Autistic child through puberty: using a pad step by step, easing the pressure, body safety and privacy, and when to get help.

## Resources

- [Blog](https://understandingzoe.com/blog)
  Short, plain-language articles, stories and news on neurodivergent life in Australia.

- [Topics](https://understandingzoe.com/topics)
  Every article, episode and guide grouped by subject: PDA, ADHD, autism, AuDHD and late identification, regulation and burnout, communication, eating and feeding, school, sensory needs, family, parent wellbeing, play and music, community, and neuroaffirming practice.

- [Podcast: The Neurodivergent Pulse](https://understandingzoe.com/podcast)
  Honest conversations about neurodivergent life, hosted by co-founder Laetitia Andrac.

- [White paper: Making the Invisible Visible](https://understandingzoe.com/white-paper)
  Understanding Zoe's study of 1,091 Australian families, with Sunday Insights and PureSpectrum. Free to download.

- [Key findings: Making the Invisible Visible](https://understandingzoe.com/white-paper/key-findings)
  The 2025 study's key findings: headline statistics, methodology and parents' own words, from 1,091 Australian families. Free to read.


## Case studies

- [Case studies](https://understandingzoe.com/case-studies)
  How neurodivergent adults and families use Understanding Zoe, one person's account at a time, published with their consent.

- [Assessed Autistic and ADHD as an adult: Laura McLean](https://understandingzoe.com/case-studies/autistic-adhd-assessed-as-an-adult)
  An Autistic and ADHD adult in Australia, assessed in her fifties: the documents she shows her doctor when her words go missing, the focus Pip works with rather than against, her health record in one place, a meltdown named before it took over, her own words and four real questions answered.

- [When one parent carries all of it: Kate](https://understandingzoe.com/case-studies/sharing-the-load-of-raising-a-neurodivergent-child)
  An Australian parent raising a multiply neurodivergent and gender diverse son, who for years was the only parent who read the books and held the whole picture: what the imbalance did to two parents, the afternoon her son was clipped by a car, how the information stopped coming from her, her own words and six real questions answered. Published under a pseudonym at her request.

- [Autistic and raising autistic children: Michael Coles](https://understandingzoe.com/case-studies/autistic-parent-raising-neurodivergent-children)
  An autistic ADHDer in Brisbane raising two neurodivergent children: reports on a hard drive and patterns in his head, now in one place, with the theme park moment, his own words and six real questions answered.

- [Rebuilding after autistic burnout with skills regression: Jasmine](https://understandingzoe.com/case-studies/rebuilding-after-autistic-burnout)
  An autistic and ADHD adult in Australia who left a demanding career after a long autistic burnout with skills regression, assessed as autistic in adulthood: what looked like coping was not capacity, the conversation she asked to bookmark, her own words and six real questions answered.

- [Planning a day around energy you cannot predict: Jasmine](https://understandingzoe.com/case-studies/planning-a-day-around-energy-you-cannot-predict)
  An autistic and ADHD adult in Australia who could never sustain a journal: a morning plan built on the energy she actually has, real-time body and environment logging, the boom and bust pattern named, her own words and six real questions answered.

## Support and company

- [Help and support](https://understandingzoe.com/support)
  Search for help, browse the FAQ (account, using the app, privacy), or message a real person.

- [Contact](https://understandingzoe.com/contact)
  Reach the Understanding Zoe team. A real person reads every message.

- [About](https://understandingzoe.com/about)
  The people behind Understanding Zoe, the research it stands on, and its trust posture.

- [Security and certification](https://understandingzoe.com/security)
  Understanding Zoe Pty Ltd operates an Information Security Management System certified to ISO/IEC 27001:2022 by Prescient Security. Certificate 122887 (Issue 2), accredited by the International Accreditation Service (IAS), MSCB-267. Originally issued 22 July 2025, latest revision 14 July 2026, valid until 21 July 2028. The certification covers the management system, not the app itself.

- [Privacy Policy](https://understandingzoe.com/privacy-policy)
  How Understanding Zoe handles data. Primary storage is in Australia.

- [Terms and Conditions](https://understandingzoe.com/terms-and-conditions)
  The terms that govern use of Understanding Zoe.

## Technical resources for AI agents

- [MCP Discovery](https://understandingzoe.com/.well-known/mcp.json)
  Standardised MCP discovery endpoint for AI agents: server URL, tool definitions, and resource endpoints.

- [MCP Server (JSON-RPC 2.0)](https://otqjsrjxhjyljtujyavt.supabase.co/functions/v1/mcp-server)
  Full MCP server with real-time queries for AI agents: search_articles, search_podcast_episodes, get_article_by_slug, get_episode_by_slug, get_content_stats, get_recent_content, get_tags via JSON-RPC 2.0.

- [AI Agent API (Markdown docs)](https://otqjsrjxhjyljtujyavt.supabase.co/functions/v1/ai-docs)
  Clean Markdown documentation for AI agents: tool discovery and structured content retrieval without HTML parsing.

- [Sitemap](https://understandingzoe.com/sitemap.xml)

- [Full content index](https://understandingzoe.com/llms-full.txt)
  Every published blog article and podcast episode as plain text, with titles, dates, tags and URLs, in one file.

- [Blog RSS feed](https://understandingzoe.com/blog/feed.xml)
  The newest blog articles as RSS 2.0, with full text.

- [Podcast RSS feed](https://understandingzoe.com/podcast/feed.xml)
  The newest episode pages of The Neurodivergent Pulse as RSS 2.0, with show notes and listen links.

- [Agent manifest](https://understandingzoe.com/.well-known/agents.json)
  What AI agents may read and do on this site, and what they must not do.
  Machine-readable index of every indexable page.

## Core values

- **Neurodiversity affirming**: we treat neurological differences as natural variations, not deficits to be fixed.
- **Strengths-based**: we describe strengths and support needs, not labels.
- **Australian and private by design**: data is stored in Australia, encrypted, and never sold. Pip chats are private.
- **Evidence-informed**: guidance is grounded in research and lived experience.
- **Collaborative care**: we connect the whole village, including parents, family, educators, and therapists.

## Target audiences

1. **Parents and carers** of neurodivergent children (the core audience).
2. **Neurodivergent adults** (18+) navigating diagnosis and daily life.
3. **Allied health professionals** supporting neurodivergent clients.
4. **Workplaces** building neuroinclusive environments.

## Contact

- **Location**: Sydney, Australia
- **Website**: https://understandingzoe.com
- **Contact form**: https://understandingzoe.com/contact

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*This file follows the llms.txt specification to help AI systems parse and understand Understanding Zoe's content structure and value proposition.*