
Why we built Understanding Zoe: The real story
Laetitia Andrac, co-founder of Understanding Zoe, shares the origin story of the platform that began at a kitchen table. Drowning in reports from multiple therapists and schools, Laetitia combined her 15 years of AI expertise with intimate knowledge of her daughter Zoe's needs to create a tool that consolidates information and helps care teams understand neurodivergent children as individuals. The episode explores how research with thousands of Australian families revealed the invisible load: parents of neurodivergent children carry 33 extra hours of work per week, 93% feel unseen and misunderstood, and the system was never designed to fit. Understanding Zoe exists to make that invisible load visible and help neurodivergent families feel safe, seen and understood.