For families raising a neurodivergent child

You're holding your child's whole world in your head.

Understanding Zoe holds it with you. Pip, your AI coach, gives you strategies for the hard moments, spots the patterns, and keeps your child's whole team in the loop.

Start free trial

7 days free on iPhone and Android.

A carer and young child looking at a picture book together at home.

Parents of

Neurodivergent children

Neurotypical children

Feel exhausted

64%

42%

Feel overwhelmed

64%

32%

From Making the Invisible Visible, our 2025 study of 1,091 Australian families, with Sunday Insights and PureSpectrum.

The Invisible Load

We understand what parents really need

Laetitia Andrac

CEO and Mother of Autistic child

Our research shows that parents of neurodivergent children carry a significantly heavier mental and emotional load compared to parents of neurotypical children.

That's why we built Understanding Zoe: to lighten that load with practical, personalised support that meets you where you are.

Designed with empathy

Created by experts

Backed by science

Private by design

Read the Full Research

Understanding Zoe is an Australian neuroaffirming app for parents of neurodivergent children, built on our 2025 study of 1,091 Australian families. You tell Pip, your AI coach, what happened each day. Pip gives you strategies for the hard moments, spots patterns, keeps records in one place, and helps you prepare for appointments.

A moment with Pip

Just tell Pip what happened.

No forms, no fields. You tell Pip what happened, in your own words. Pip makes sense of it and offers one small thing to try.

Pip

Your AI coach

You: Bedtime fell apart again tonight. They didn't settle until almost 11.
Pip: That's a hard end to the day. I've added tonight to the sleep picture. Was anything different today, or more of the same?
You: School photos tomorrow. I think the change threw them.
Pip: That fits a pattern you've logged before: harder nights before a change at school. One small thing to try tomorrow: a quiet run-through of the morning plan at breakfast. Tonight is saved, so you don't have to hold it.

Logged: sleepPattern noted: change of routineOne idea saved to try

An example of how a conversation with Pip can go. Pip replies to your real days, in your context.

How it lifts

How Understanding Zoe holds it with you.

Morning
The morning when everything felt too loud.
Tell Pip what happened, by voice or message. Pip suggests neuroaffirming strategies for your child, and you track what actually helps.
The school gate
Hand every new teacher the whole picture.
The About Me one-pager introduces your child, strengths first. Invite teachers and therapists to the village, and everyone works from the same picture, so you stop repeating yourself.
The 4pm appointment
The appointment where you start from zero. Again.
Before you walk in, Pip drafts a summary of what's changed for your paediatrician, psychologist or OT. It can also help with NDIS plan reviews and IEP contributions. The session starts with the full picture.
The 5pm window
The meltdown after one small change to the plan.
Ask Pip what might help. You get calm, practical ideas. Pip can also find you something to read. A factsheet or a picture book, chosen for what just happened.
Bedtime
The bedtime that fell apart, when no one slept.
Tell Pip once, and it's kept. No form to fill in at 10pm. Over the weeks, the Story tab shows you what actually helps.

And the paperwork? Forward a letter to your child's own Pip email address, and Pip files it. You review it first.

One subscription covers all your children's profiles.

See how Understanding Zoe works

Try it today. Tell Pip one thing, and see what lifts.

Start free trial

7 days free on iPhone and Android.

Their words, not ours

From parents holding what you hold.

This is the only one that doesn't make my daughter sound like a problem to be managed. I jot down what's happening day to day and it quietly pulls out the patterns I'm too tired to notice myself.

yoyo_eParent · App Store

My child had a big meltdown this morning and I have been debriefing with Pip just now. It's been so incredibly helpful and specific in helping me get a handle on it.

Katy SParent · App Store

This app is a genuine must-have for ND families. Pip gives advice and direction in those tough moments, like meltdowns and Centrelink forms.

Sian RParent · Google Play

As a therapist, to be able to both recommend and utilise this app with families is incredible. Creating space to connect, grow and thrive.

Kaya LTherapist · Google

Why Understanding Zoe is different

Most tools start over each year. We don't.

Understanding Zoe keeps your child's whole story. The context you build now still helps when they start school. It stays with you as they grow into an adult. The same calm home, for a whole life.

See how the village remembers together

Built by parents, for parents.

Laetitia Andrac and Johan Erchoff, co-founders of Understanding Zoe.

Laetitia and Johan are parents of neurodivergent children. They built Understanding Zoe because their own family needed it.

Read our story

Stored in Australia
Registered NDIS provider
ISO 27001 certified

Understanding Zoe is a registered NDIS provider. If your plan includes the right funding, a subscription may be claimable. Confirm with your plan manager.

Made in Australia, built for the way families actually work.

Pip is not a doctor or therapist. It helps you organise and prepare, not diagnose or treat.

Privacy & Security

Your data, protected by design.

Understanding Zoe puts you in control. Your information stays private and secure.

Trust is earned, so we show our working.

Encrypted in transit and at rest.
Stored in Australia (AWS Sydney).
Protected to global security standards, including ISO/IEC 27001:2022 certification.
Granular permission controls. You decide who sees what.
Your reports stay yours. Download or delete them anytime.
Pip chats are private by design.
Aligned with the Australian Privacy Principles.