For allied health and educators
Meet each child with their whole world in view.
You do good work in the time you get. But so much of a child's life happens at home, where you never see it. When a family invites you into their Understanding Zoe village, you finally do.
Free for supporters. The family chooses exactly what you see.
Partnering with
As featured in
The gap you work around
You only ever see one part of the picture.
The home context you rarely get to see.
The strategy that worked at home, that no one passes on.
The notes, scattered across five systems, that you piece together alone.
You shouldn't have to piece it together alone.
What you see
The same picture the family sees.
You're in the village.
A family can invite you into their child's village, for free. You see the observations, documents and notes they choose to share, all in one calm place.
Meet the child, strengths first.
Every child has an About Me page. It introduces them strengths first, so you meet the person before the paperwork does.
See the patterns you'd never catch in an hour.
The Story tab turns the family's daily notes into gentle patterns over time. You see what the week actually looked like, in plain language.
Start the session from the full picture.
The family can draft an appointment summary, an NDIS plan review or an IEP contribution in Pip, edit it, and export a PDF to share with you. You begin where you left off, not from a blank page.
Before your next appointment, Pip can help the family prepare a summary to share with you. You start where you left off.
Supporters never pay to join a village.
Register your interestSee how it worksConsent, built in
You see only what the family shares.
- The family sets your access, person by person.
- Nine areas, each set to none, view only, or full.
- They can change what you see at any time.
Why it's different
The story carries forward, so you can too.
You never start from scratch. The whole picture carries forward, for the family and for you.
So you can do your best work from the first session.
Understanding Zoe is an app that lets a family invite the allied health professionals and educators who support their child into a shared, private village. Supporters join for free. You see only what the family chooses to share, across nine permission categories. You get the same picture the family sees: an About Me one-pager that introduces the child strengths first, patterns from their daily notes, and context for your next appointment. Pip, the family's AI coach, helps them prepare, and does not diagnose or treat.
Working in the NDIS? There is a page for support coordinators and one for plan managers.
Trusted where it counts
Built for the way you already work.
As a therapist, to be able to both recommend and utilise this app with families is incredible. Creating space to connect, grow and thrive.
Strengths first, with the family in control of their information.
In any report, observations are attributed by role and date, not by name.
Pip is the family's coach, not a clinical tool. It does not diagnose or treat.
Their information is safe.
- Stored in Australia.
- Encrypted in transit and at rest.
- ISO 27001 certified.
- Aligned with the Australian Privacy Principles.
- Your Pip chats are private by design. Even the account owner can't read a member's Pip chats.
In Understanding Zoe's 2025 study of 1,091 Australian families, with Sunday Insights and PureSpectrum. Read the research
Last updated: July 2026
Ready when you are
Join a village, for free.
Supporters never pay. See only what the family or individual shares. Start where the last session finished.
