Handle any situation with support from Pip
From sudden meltdowns to sensory overwhelm, Pip helps you stay calm and find a way forward when things get hard.
How Pip works
Pip is a coaching AI that works from your child’s profile, your reports and the everyday context you share. The more you tell Pip, the more useful its support becomes.
Pip is grounded in current neuroaffirming research and lived experience. It is built with clinical advisors and families raising neurodivergent children.
Your data is private. You decide what to share, who to share it with, and you can remove anything at any time.
How to get the most out of Pip
Share what you know
Upload assessment reports, school plans or therapy notes so Pip can ground its support in your child's actual context.
The more Pip knows about your child's strengths, support needs and history, the more useful its suggestions become.
Ask questions in plain language
There is no special prompt format. Tell Pip what is happening at home or school and what kind of help you need.
Try things like "My 7yo melts down at homework time. What could be going on?" or "How do I prep for a paediatrician appointment?"
Use Pip across your village
Bring teachers, therapists and support workers into the picture so everyone is working from the same understanding of your child.
Invite people from your village in the app so Pip can keep the whole team aligned without you repeating yourself.
Without Pip vs with Pip
How Pip changes the day-to-day for parents raising neurodivergent children.
Reading conflicting advice on forums at midnight, unsure what applies to your child.
Get tailored, evidence-informed guidance grounded in your child's profile.
Carrying every appointment, plan and report in your head.
Pip remembers context across sessions and keeps your village aligned.
Re-explaining your child to every new teacher, therapist or relative.
Share a single neuroaffirming summary so others can support effectively.
Feeling alone after hours when your child is dysregulated.
A neuroaffirming coach in your pocket, available whenever you need it.
What can Pip do?
Examples of how parents use Pip across daily life.
Where Pip's answers come from
Pip draws on more than 1,200 evidence-based parenting resources from the Raising Children Network to help generate its responses.
Where relevant, you can follow links to the original Raising Children Network resources.
Pip uses this content under a written licence. It does not read the open web.
(opens in new tab)The Australian parenting website.
- 20 years
- of Australian Government funding
- 400+
- experts help write the articles
- 2
- independent experts approve each new article
- 1 million+
- people use it every month
Sourced from © raisingchildren.net.au, reproduced with permission.
Monthly users: Parenting Research Centre, January to June 2025.
What Pip cannot do
Pip is a coach, not a replacement for clinicians, crisis services or your support team.
Not a clinician
Pip is a coach, not a diagnostician. It does not replace assessments, therapy or medical advice.
Not a crisis service
If you or your child are in crisis, contact your local emergency services or a crisis line.
Not your support team
Pip helps you make the most of your support team. It does not replace the people in your village.
Focused on neurodivergent families
Pip is built for families raising neurodivergent children. It is not a general-purpose chatbot.
FAQ
What people ask about Pip
Is Pip a therapist or a doctor?
No. Pip is not a therapist, a counsellor or a doctor. It helps you organise, notice patterns and prepare. For medical questions, speak with your GP or your prescriber.
Can Pip diagnose me or my child?
No. Pip cannot give a diagnosis. It helps you track what you notice, to take to the right professional.
Does Pip search the open internet?
No. Pip draws on a library we chose and licensed. That includes more than 1,200 evidence-based parenting resources from the Raising Children Network. Pip does not read the open web.
Do you use my data to train AI?
No. Your data is never used to train the AI model. To answer you, Pip sends your message and recent context to our AI provider. They work under a written agreement, and they do not keep your chat history.
Does Pip ever get things wrong?
Yes. Pip can miss context or misread a pattern. Tell Pip when something is wrong, and it updates what it remembers. Treat its ideas as things to try, never as instructions.
Does Pip remember what I tell it?
Yes. Pip keeps a list of important facts on each profile. The list grows over time. Ask Pip what it knows, and correct anything that is out of date.
Can Pip read documents I upload?
Yes. Pip reads PDFs, images and Word files. It pulls out the useful parts and saves them as a record.
More answers are on our help page.
Ready to meet Pip?
Start your free trial of Understanding Zoe and bring a neuroaffirming pocket coach into your village.