How Understanding Zoe works
Four ways the load lifts. One step at a time.
Nothing to set up first. You start by telling Pip one thing.
7 days free on iPhone and Android.
How it works
Four ways the load lifts.
One step at a time. Nothing to set up first.
Pip remembers for you.
Tell Pip by voice or message. Pip logs it and finds it again later.
Forward a school report or therapy letter to your Pip email. Pip files it for you to review.
You never face a blank page. Pip drafts the NDIS plan prep, IEP contribution or clinical appointment prep, and more. You edit and export as a PDF.
It all lives in one place.
No digging through scattered apps. Observations, records, appointments, medications, goals and milestones sit in one profile.
Understanding Zoe works alongside the tools you already use. Start with what's in your head right now.
You can see what's actually helping.
The Story tab has two halves. Insights are the patterns Pip spots in what you log, in plain language.
For the first time, you can see that something is working.
The Timeline shows everything in order: notes, doses, milestones, records and appointments.
The right people help, on your terms.
Invite family, partners, therapists, educators or support workers. You choose exactly what each person sees.
Supporters join free. Only you hold the subscription.
7 days free on iPhone and Android. Nothing to set up first.
One place for everything
Tell Pip anything. It files it in the right place.
One quick message or voice note. Pip sorts it into the right spot, so nothing gets lost.
- ObservationsHow the day went, in a line.
- AppointmentsWho, when, and where.
- MedicationsDoses, with gentle reminders.
- MilestonesMoments worth remembering.
- GoalsWhat you're working towards.
- RemindersSo nothing slips.
- DocumentsLetters, photos and files.
- ReportsDrafted for you to share.
About Me and Pip's memory build quietly in the background, so the whole picture stays up to date.
Why Understanding Zoe is different
It remembers, so you do not have to.
No starting over. The same story, carried forward.
Most tools start over each year. Understanding Zoe keeps the whole story.
The next appointment starts where the last one finished. No re-telling from scratch.
Without it, the load stays in one head. Yours.
Your data, protected by design.
Understanding Zoe puts you in control. Your information stays private and secure.
Trust is earned, so we show our working.
- Encrypted in transit and at rest.
- Stored in Australia (AWS Sydney).
- Protected to global security standards, including ISO/IEC 27001:2022 certification.
- Granular permission controls. You decide who sees what.
- Your reports stay yours. Download or delete them anytime.
- Pip chats are private by design.
- Aligned with the Australian Privacy Principles.
Watch before you decide
Watch how it works in two calm minutes.
Captions are on. Sound is off until you turn it on.
Read the transcript
Here's everything in the demo, word for word.
No one tells you how much you have to hold when you're supporting a neurodivergent child. The appointments, the strategies, the reports, what worked, what didn't. I was trying to keep it all in my head.
Understanding Zoe is an app that brings everything together in one place and gives you personalised support you can actually use in the moment. At the centre of it is Pip. Pip is like a second brain, an AI coach that understands your child and everything you've shared.
I can just tell Pip what's going on, like this morning was really hard getting out of the door, and Pip doesn't just reply, it takes action. It can turn that into an observation, suggest support strategies, set reminders, log appointments, even read reports and pull out important dates, so that I don't have to scroll through PDFs or repeat the same story. It takes what is in my head and it actually does something with it.
Everything about my child is in one place now. Their strengths, additional support needs, medications, goals, appointments. No more digging through emails or documents, and no more repeating myself. It's just all there when I need it.
And this is where it really helps, because when you are in it every day, it is hard to see patterns. But Pip looks across everything and shows me exactly what is helping, and it tells me where we might need more support. It turns everyday moments into understanding.
And I'm not the only one holding on to it anymore. I can share the right information with teachers, therapists, families, but I do it on my terms, and I choose what they see.
And the best part about it is Understanding Zoe isn't just for children. As a neurodivergent adult myself, I started using Understanding Zoe, and you can use it too, to track what helps, what feels hard, and what you need more of. I still have hard days, but I'm not trying to hold everything in my head anymore, and to be honest, I don't feel alone in it.
According to Understanding Zoe's research, 93% of parents of neurodivergent children feel misunderstood and invisible, and 63% of those parents are neurodivergent themselves. That is Understanding Zoe. Real support starts with real understanding.
Understanding Zoe is an Australian app that works in four calm steps. Tell Pip, your AI coach, anything by voice or message, and it remembers for you. Everything lives in one place. The Story tab shows what’s helping. Your village, the people who support you, see only what you choose. Nothing to set up first.
Pip is not a doctor or therapist. It helps you organise and prepare, not diagnose or treat.
Ready when you are
Start free, and let the load lift.
7 days free on iPhone and Android.
One subscription covers your whole family: every child's profile, and yours.
Cancel before day 8 and you won't be charged.
