Around 1 in 5 of your people are neurodivergent.
Some of your people are neurodivergent. Some are raising a neurodivergent child. Both carry a load to work that is hard to see. Understanding Zoe helps you support them.
A calm, no-pressure chat about supporting your team.
Trusted by teams at
“Neuroinclusion is not just about awareness. It is about creating access to tools and resources that help people[...]. A huge thank you for [...] the incredible work behind Understanding Zoe”
Stephanie Kearns · Principal Director at Accenture
“This is definitely one of the highlights over the last 12 months. UZ is an amazing application [...] So grateful for the opportunity to collaborate on this.”
Bree Day · Diversity, Equity and Inclusion Lead at Telstra
The hidden fifth of every workforce
Your people carry more than you can see.
Deloitte (opens in new tab) estimates that 10 to 20 percent of people are neurodivergent.
They are already on your team. Some are neurodivergent. Some are raising a neurodivergent child. Both carry a load that is hard to see.
In Understanding Zoe's 2025 study of 1,091 Australian families, among the working parents raising a neurodivergent child:
9 in 10
feel misunderstood or invisible.
Making the Invisible Visible, 2025
27%
have turned down a promotion because of caregiving demands.
Making the Invisible Visible, 2025
30 hrs
a week on caregiving on average, on top of paid work.
Making the Invisible Visible, 2025
64%
are often exhausted, compared with 42% of other working parents.
Making the Invisible Visible, 2025
And 63% believe workplaces should offer structured support.
Making the Invisible Visible, 2025 (1,091 Australian families)
“My workplace said yes to flexibility, but every request still feels like asking permission to parent.”
Survey Respondent, Understanding Zoe Research 2025
The business case
Inclusion is a performance advantage, not a cost.
The wider evidence is clear. Support neurodivergent talent and your whole workplace performs better. Every figure below links to its source, so you can check it yourself.
Up to 92%
more productive, and 48% faster. That is how JPMorgan Chase's Autism at Work employees performed against their peers.
Source: JPMorgan Chase Autism at Work, via Autism SA (opens in new tab)
30%
more productive. Neurodiverse teams outperform others, on Spring Health's analysis.
Source: Spring Health (opens in new tab)
19%
more revenue. Organisations that actively promote inclusivity earn more.
Why it works
Why Understanding Zoe works
Understanding Zoe is a strengths-based neurodiversity workplace benefit for Australian employers. It supports your neurodivergent employees, and the parents and carers among them, with live webinars, expert resources and everyday guidance. You see the impact on your team, never anyone’s private data. It is built on Understanding Zoe’s 2025 study of 1,091 Australian families.
Live webinars for your team
Book a session led by neurodiversity specialists and our co-founders. Practical, warm and grounded in lived experience. Your neurodivergent employees and your working carers learn side by side.
Expert resources, ready when they need them
Strengths-based, expert-reviewed guidance your people can reach any time. They can use it on their phone or at their computer. No searching, no second-guessing. Support that meets each person where they are.
Employer insights, never private data
See the difference your benefit makes, in aggregate and anonymised. You understand the impact on your team. You never see anyone's personal information.
We partner with Parents at Work, running webinars with 600+ attendees, and have worked with teams at Telstra, Culture Amp and Camp Australia.
Your team's data, protected by design.
You, as the employer, have no access to any employee's Pip chats or personal data. None.
Trust is earned, so we show our working.
- Encrypted in transit and at rest.
- Stored in Australia (AWS Sydney).
- Protected to global security standards, including ISO/IEC 27001:2022 certification.
- Granular permission controls. You decide who sees what.
- Your reports stay yours. Download or delete them anytime.
- Pip chats are private by design. Even the account owner cannot read a member's chats.
- Aligned with the Australian Privacy Principles.
FAQ
Questions employers and employees ask
Can my employer see what I write?
No. Your employer has no access to any employee's Pip chats or personal data. None. An employer sees the difference the benefit makes, in aggregate and anonymised form.
Is Understanding Zoe a screening or diagnostic tool?
No. It does not test, screen or assess anyone. Nobody has to tell their employer they are neurodivergent to use it.
Which devices can I use Understanding Zoe on?
You can use it on a computer, in a web browser, at app.understandingzoe.com. It also runs as an app on iPhone, iPad, and Android phones and tablets. It is the same account everywhere, so everything you add is already there. Reminders and notifications come from the phone app, not the browser.
Do you use my data to train AI?
No. Your data is never used to train the AI model. To answer you, Pip sends your message and recent context to our AI provider. They work under a written agreement, and they do not keep your chat history.
Can supporters use Understanding Zoe on a computer?
Yes. Therapists, teachers, support coordinators and family members can all sign in on a computer. What each person sees comes from what the profile owner chose.
Do you sell my data?
No. We do not sell your data to anyone, ever.
Is Understanding Zoe ISO 27001 certified?
Understanding Zoe Pty Ltd operates an Information Security Management System certified to ISO/IEC 27001:2022 by Prescient Security. The certificate covers how we manage information security. It is not a certification of the app itself.
My employer is paying for my access. How does that work?
You will see a sponsored welcome screen when you sign up. There is nothing to pay. If you cannot see it, close the app fully and open it again. Email us if it still does not appear.
More answers are on our help page.
Ready to support your people?
Bring a benefit your whole team can feel.
Support the neurodivergent people on your team, and the carers among them, with one calm benefit. Let us show you how it works for your workplace.