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Support

We’re here to help. The fastest way to reach us is by email -- a real person will get back to you, usually within one working day.

Email us

Send us a note at hello@understandingzoe.com. If you can, include the email address you use with the app and a short description of what’s going on.

Browse the FAQ

Most common questions are answered on our FAQ page -- subscriptions, account access, how Pip works, and how your data is handled.

Send us a message

Prefer a form? Use the contact formand we’ll reply by email.

Account and billing

For account or billing questions, please email us from the address registered with your account so we can verify it’s you. To delete your account, see our delete account page.

Privacy

For questions about how we handle your data, see our Privacy Policy.