You've been invited to join a support village
Understanding Zoe keeps everyone who supports a neurodivergent person connected: family, therapists, teachers, and carers all in one place.
Join on the web
Create your account with the email address you were invited with (ask the person who invited you if you’re not sure). When asked who you’re here for, choose “I’ve been invited to help”, then enter the code from your invitation email or message.
Continue on the webAlready have an account? Log in, and any invitation sent to your email address will be waiting on your Home page. If it isn’t there, it was sent to a different address: ask the person who invited you to send it to the one you log in with.
Prefer your phone?
Free to download. Joining a support village is always free.
New to Understanding Zoe? Download the app and sign up with the email address you were invited with. When it asks who you’re here to support, choose “Joining a village”, then enter your code.
Already use it? Go to the Profile tab, tap the name at the top, then “Join a village”, and enter your code.
How-to video
Watch how to join
A short video shows each step. Family, friends and professionals all join the same way.
About Understanding Zoe
Understanding Zoe is for neurodivergent people and everyone who supports them. A lot of invisible coordination happens every day, between home, school or work, therapists, and specialists. Understanding Zoe brings that coordination into one place.
At the heart of the app is Pip, an AI companion who helps you log observations, upload records, ask questions, and spot patterns over time. Pip doesn't just answer questions. Pip takes action, creating reminders, summarising records, and generating reports for school, work, or therapy handovers.
The support village is where collaboration happens. You have been invited into a shared space where everyone who matters, from grandparents and teachers to OTs, GPs and support workers, can see what is happening and contribute in the way that suits their role.
Understanding Zoe is grounded in strengths-based, neuroaffirming values. Every part of the app is designed to reflect what our community and Autistic-led researchers know to be true: that neurodivergent people thrive when they are understood, not fixed.